How should adjusters handle high claim volumes during catastrophic events?

Prioritizing claims based on urgency and severity is essential for adjusters during catastrophic events. This approach ensures that the most critical cases, which often involve significant damage or immediate safety concerns, are addressed promptly. By focusing resources and efforts on these high-priority claims, adjusters can help mitigate further risks and provide timely assistance to policyholders who need it the most.

This method is not only efficient but also demonstrates a commitment to ethical and responsible claims handling. It allows adjusters to allocate their time and resources effectively, ensuring that they can manage the high volume of claims while still providing the necessary attention and service to those most affected by the catastrophe.