What is the benefit of using drones in the claims process?

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Using drones in the claims process offers significant benefits, particularly in enabling aerial inspections that enhance the accuracy of assessments. Drones provide a bird's-eye view of properties, which allows adjusters to capture high-resolution images and videos of damage that may not be easily visible from the ground. This capability is especially useful in cases of extensive damage, such as after a natural disaster, where accessing certain areas can be challenging or unsafe.

The detailed imagery obtained from drones aids in thorough assessments, allowing for more precise estimations of repair costs and necessary actions. This results in improved decision-making and can lead to more efficient claims processing. By facilitating a more complete evaluation of the situation, drones contribute to a better understanding of the claim's circumstances, which can ultimately benefit both the insurer and the policyholder.

While other options mention various aspects of claims processing, none capture the specific advantages that drones provide in terms of assessing damage from unique and often overlooked perspectives.

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